This privacy policy explains how MyMayanSign handles personal data when you use mymayansign.com, calculate a Mayan sign, create an account, buy a report, join a membership, or contact support.
Who controls your data
MyMayanSign is responsible for the personal data described in this policy. Privacy questions and requests can be sent to info@mymayansign.com.
Data we collect
- Birth and profile data: birth date, name, and the Mayan calendar results created from the birth date.
- Account and communication data: email address, account identifiers, sign-in activity, support messages, preferences, and consent records.
- Purchase and access data: product, price, currency, payment status, transaction reference, subscription status, report ownership, and account entitlements. Stripe and PayPal process payment details. MyMayanSign does not receive or store your full card number.
- Technical and usage data: IP address, device and browser information, cookies, page activity, referral information, diagnostics, and security logs.
Why we use personal data
- To calculate signs, create reports, provide accounts, deliver purchases, manage membership, and answer support requests. These uses are necessary to provide the service or perform a contract.
- To secure the website, prevent fraud, diagnose errors, measure performance, and improve the service. These uses support our legitimate interests in operating a reliable service.
- To keep billing, tax, consent, and compliance records where the law requires them.
- To send marketing or use optional advertising and analytics cookies when consent is required and has been given. You can withdraw consent through the site's privacy controls or unsubscribe from marketing email.
Services that help us operate
We share only the data needed for a service provider to perform its role. Providers may include Stripe and PayPal for payments; Brevo for email; hosting, WordPress, and security providers; Google services for analytics, advertising, and consent management; Microsoft Clarity for site-use analysis; and PubGalaxy or Azerion for advertising. Each provider handles data under its own contractual and legal obligations.
Cookies, analytics, and advertising
Necessary storage supports security, sign-in, checkout, and consent choices. Where required, analytics and advertising technologies remain restricted until you make a consent choice. You can change the available choices through the privacy controls shown on the website. Browser settings can also delete or block cookies, although blocking necessary storage can stop account or checkout features from working.
How long we keep data
We keep personal data only for as long as needed for the purpose described above. Account, report, and purchase records may be retained while access must be provided and for the additional period required for billing, tax, fraud prevention, dispute handling, and legal compliance. Support, marketing, analytics, and diagnostic data is deleted or anonymized when it is no longer needed.
International processing
Some providers may process data outside your country. When data protection law requires safeguards for an international transfer, we and our providers use an approved transfer mechanism or another lawful safeguard.
Your choices and rights
Depending on the law that applies to you, you may ask to access, correct, delete, restrict, or receive a copy of your personal data, or object to certain processing. You may withdraw consent at any time without affecting earlier lawful processing. You may also complain to the data protection authority where you live or work.
Send a request to info@mymayansign.com. We may need to verify that the request concerns your account before acting.
Children
MyMayanSign is not directed to children under 18. If you believe a child submitted personal data without appropriate permission, contact us so we can review and remove it where required.
Changes to this policy
We may update this policy when the service or legal requirements change. The current version and update date will remain available on this page.
Last updated: August 2, 2026